Privacy Policy

Effective Date: 07/07/26

1. Introduction

Ur Trax Need My Vox ("we," "us," "our") is operated by Chris Moore, a sole trader based in the United Kingdom.

This Privacy Policy explains how we collect and use your personal information when you visit our website (www.urtraxneedmyvox.com), purchase toplines, use our services, or contact us.

2. Information We Collect

We may collect the following types of personal information:

Personal Information:
When you purchase a topline, contact us, or use our services, we may collect information such as your name, email address, social media username, and any other information you choose to provide.

Creative Materials:
For custom topline services, you may provide music files, demos, instrumental tracks, references, lyrics, or other creative materials through communication channels such as Instagram, file transfer services, or other platforms used to deliver the service.

These materials are used solely for the purpose of creating, delivering, and supporting your requested topline service.

Payment Information:
Payments are processed through third-party payment providers. We do not store your full payment details on our servers.

3. How We Use Your Information

We use the information we collect for the following purposes:

Providing Our Services:
To create, deliver, and support custom toplines, provide access to purchased toplines, and fulfil any related services.

Processing Purchases:
To process transactions, deliver digital products, provide licence information, and communicate regarding your purchase.

Communication:
To respond to enquiries, discuss projects, provide customer support, and communicate about services you have requested.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

We may share your information with:

Payment Processors: Third-party payment providers used to securely process transactions.
Service Providers: Trusted third-party providers who help us operate our website, process payments, host files, or deliver our services.
Communication Platforms: If you contact us through third-party platforms such as Instagram, your information may also be subject to those platforms' own privacy policies and terms.
Legal Obligations: Where disclosure is required by law, legal proceedings, or government requests.

5. Confidentiality of Submitted Materials

Any tracks, demos, instrumental files, lyrics, references, or other creative materials provided to us for the purpose of creating a custom topline will be treated as confidential and will only be used to provide the requested service.

We will not publicly release, distribute, or share these submitted materials without your permission, unless required by law.

6. Data Security

We take reasonable steps to protect your personal information and submitted materials from unauthorised access, use, or disclosure.

However, no method of electronic storage or transmission can be guaranteed to be completely secure.

7. Cookies

Our website may use cookies that are necessary for website functionality.

You can control or disable cookies through your browser settings, although some website features may not function correctly if cookies are disabled.

8. Your Rights

Depending on applicable data protection laws, you may have the right to:

Access a copy of the personal information we hold about you.
Request corrections to inaccurate or incomplete personal information.
Request deletion of your personal information, subject to any legal or contractual obligations.
Request restrictions on certain uses of your personal information.

To exercise these rights, please contact us using the details below.

9. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Chris Moore
Email: chockydavid1983@hotmail.co.uk